Frequently Asked Questions

Use the Request a Product form at /request-product. Send us a product link, a picture, a specification sheet or simply a description, with the quantity and where it needs to go. You will receive a reference number, and we will contact you about next steps.

A clear description or specification, the quantity, the destination country and city, and any requirements such as certifications, packaging or a target price. Photos, drawings or reference links help.

Yes. The catalogue shows examples of what we can source, not a stock list. Send us a link to a product you found elsewhere, a picture, or a description, and we will review it.

Include your destination country and city in your request. We confirm in our response whether, and how, we can serve that destination for your shipment.

No. Payment terms and milestones are set out in each quotation, and payment instructions are provided once you accept a quotation.

Vehicle choice depends on your loads, distances, roads and charging options. The assessment matches a vehicle and battery configuration to how your business actually operates before you commit to buying.

Lithium batteries are regulated as dangerous goods in transport, which limits how they can be shipped. We confirm the appropriate method for your shipment when preparing the quotation.

The checks depend on the product and order. They can include document reviews, video calls, factory visits and sample reviews. Your quotation states which checks are included.

No. Huckster manages the supplier relationship on your behalf, including communication and negotiation, so you have one point of contact.

Often, yes. Goods from several suppliers can be combined into one shipment where timing and cargo type allow. Ask about consolidation when you submit your request.

Volume and weight, the type of goods, sea or air freight, origin and destination ports, the agreed Incoterms, insurance, and destination charges and duties.

It depends on your goal. Typically: understanding the business objective, researching product options and manufacturers, estimating landed cost where data allows, and planning procurement and route to market. We confirm the scope before you commit.

No. Visa decisions are made by the Chinese authorities. We provide general preparation guidance and point you to official sources.